Frequently Asked Questions

Find answers to common questions about our services

How do I place an order?

Simply navigate to the Services page, choose your desired service, enter the required details (URL, quantity), and complete the payment. Your order will start immediately.

What payment methods do you accept?

We accept various payment methods including bank transfers, online payments, and cryptocurrency. All payments are processed securely.

Why was my payment declined?

Payments can be declined due to insufficient funds, bank restrictions, or security checks. Contact your bank or try an alternative payment method.

How long does delivery take?

Delivery times vary by service. Most services start within 5-30 minutes and complete within 24-72 hours. Check the service description for specific timelines.

Why is my order taking longer than expected?

High demand, platform updates, or technical issues can cause delays. If your order exceeds the estimated time, contact support for assistance.

Can I speed up my order delivery?

Delivery speeds are optimized for each service. Express delivery options may be available for certain services - check service details.

Are the followers/views real?

We provide high-quality services with real engagement. However, results may vary by platform and service type. Check service descriptions for quality details.

Will my account get banned?

We use safe methods that comply with platform guidelines. However, we cannot guarantee 100% safety as platform policies change frequently.

What if I don't get the full quantity?

If you receive less than ordered, we offer refills or partial refunds. Contact support within 30 days of order completion.

How do I contact support?

Use the contact form on our website, email us at support@ceedevsmm.com, or use the live chat feature during business hours.

What's your refund policy?

We offer refunds for undelivered orders, technical issues, or significant under-delivery. See our Refund Policy for complete details.

How long does support response take?

We typically respond within 1-6 hours during business hours. Complex issues may require 24-48 hours for resolution.

Still Have Questions?

Our support team is here to help you with any questions or concerns.

Contact Support
CeedevSMM Support
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